Privacy Policy

1. Information We Collect

Information You Provide

When you apply to join Collab Crew or use our Services, we collect information you provide directly, including:

• Contact Information: Name, email address, phone number;
• Social Media Information: Social media handles, follower counts, engagement metrics;
• Profile Information: Bio, content niche, location, profile photos;
• Payment Information: Bank account details, PayPal email, or other payment method information;
• Tax Information: Tax identification numbers for payment processing and reporting;
• Communications: Messages you send to us or through our platform.

Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system;
• Usage Information: Pages visited, time spent on pages, click patterns;
• Location Information: General location based on IP address.

2. How We Use Your Information

We use the information we collect to:

• Process your application and manage your account;
• Match you with relevant brand partnership opportunities;
• Process payments and provide tax documentation;
• Communicate with you about opportunities, updates, and support;
• Improve and optimize our Services;
• Analyze usage patterns and trends;
• Prevent fraud and ensure platform security;
• Comply with legal obligations.

3. Information Sharing

We may share your information in the following circumstances:

With Brand Partners

When matching you with brand opportunities, we share relevant profile information (such as your social media handles, follower counts, content samples, and engagement metrics) with potential brand partners.

With Service Providers

We work with third-party service providers who assist us in operating our platform, including:

• Payment processors (PayPal, Stripe, Wise);
• Cloud hosting providers;
• Analytics services;
• Email service providers.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest;
• Secure access controls and authentication;
• Regular security assessments and monitoring;
• Employee training on data protection.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of your personal information;
• Correction: Request correction of inaccurate information;
• Deletion: Request deletion of your personal information;
• Portability: Request a portable copy of your data;
• Objection: Object to certain processing of your information;
• Withdrawal of Consent: Withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

6. Cookies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings;
• Understand how you use our Services;
• Improve your experience;
• Analyze traffic and trends.

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services.

7. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you believe we have inadvertently collected information from a child under 18, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:

• Posting the updated policy on our website;
• Updating the "Last updated" date at the top of this policy;
• Sending you an email notification for significant changes.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

For EU residents, if you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with your local data protection authority.